LoadOut Terms of Service

Effective date: 2026-05-07

1. Who we are

"LoadOut" (the "Service") is operated by Johnson Digital Systems ("we", "us", "our"). These Terms of Service (the "Terms") govern your access to and use of the LoadOut mobile app, the marketing site at loadout-precision-reloading.web.app, and any related services we provide.

2. Accepting these Terms

By installing, opening, or using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service. If you accept on behalf of an organization, you confirm you are authorized to bind that organization to these Terms.

3. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction, whichever is greater) and legally permitted to handle firearms, ammunition, and reloading components where you live. You are responsible for compliance with all applicable federal, state, provincial, and local laws.

4. Your account

You may use LoadOut without an account, with an anonymous account, or with a sign-in account (Google, Apple, or Microsoft). If you create a sign-in account, you agree to:

• Provide accurate information.
• Keep your credentials secure and not share them.
• Be responsible for all activity under your account.
• Notify us promptly if you suspect unauthorized access.

We may suspend or terminate accounts that violate these Terms, that we believe pose a safety risk, or that we are required to suspend by law.

5. Subscriptions and one-time purchases

LoadOut is free to use for a baseline set of features. Optional LoadOut Pro features are unlocked by any of the following purchases, which are processed by Apple or Google:

• Monthly subscription: auto-renews each month for the price displayed on the App Store or Google Play (local pricing varies). You may cancel at any time from your store subscription settings; cancellation takes effect at the end of the current period.
• Yearly subscription: auto-renews each year for the price displayed on the App Store or Google Play (currently US$34.99/yr in the US store; local pricing varies). You may cancel at any time from your store subscription settings; cancellation takes effect at the end of the current period.
• Lifetime purchase: one-time payment for the price displayed on the store at the time of purchase. The lifetime entitlement remains active for as long as we operate the LoadOut Pro service, on the platforms supported by Apple and Google, and to the extent permitted by store policies. If we discontinue the Service, we will provide reasonable advance notice and a way to export your data.

New subscribers may start with an introductory free trial as shown on the App Store or Google Play; unless you cancel before it ends, the subscription automatically converts to a paid period. Subscription and lifetime entitlements are tied to your Apple ID or Google account, and follow you across devices once you sign in to LoadOut. Use the "Restore Purchases" action in Settings to re-link a purchase after reinstallation.

5.1 Refunds

All purchases are made through Apple or Google. Refunds are handled by them, not by us, and are subject to their refund policies:

• Apple: https://reportaproblem.apple.com
• Google Play: https://play.google.com/store/account/orderhistory

Where required by law (e.g., the EU 14-day right of withdrawal, where applicable), we will honor statutory refund rights even outside the store processes. To request a statutory refund, send a request to support@johnsondigitalsystems.com.

5.2 Price changes

We may change subscription prices for new billing periods. We will give you advance notice and a chance to cancel before any price change takes effect. Price changes do not affect the current paid period.

6. Your content and your data

Your reloading data (loads, firearms, custom components, batches, brass logs, ballistic profiles, notes) is yours. You retain all rights in it. We do not claim any ownership of it.

LoadOut is local-first: your reloading data resides on your device. The only circumstance in which we touch your reloading data is if you enable cloud backup (a Pro feature), in which case the data is encrypted on your device with a passphrase known only to you before upload to your own iCloud Drive, Google Drive, or Microsoft OneDrive. In order for that feature to operate, you grant us a limited, non-exclusive, royalty-free, worldwide license to:

• Process the encrypted backup blob on your device for the purpose of encrypting and uploading it to your cloud provider; and
• Process and decrypt it on your device when you restore it.

We do not have a license to read, copy, distribute, modify, or use the contents of your reloading data, because the encryption keeps it inaccessible to us. We never receive the decrypted data, and we never receive your passphrase.

7. Reference catalogs and cartridge specification data

The Service includes reference catalogs (cartridges, powders, bullets, primers, brass, firearms, parts, cartridge specifications) for browsing offline. This material is provided for reference and organizational purposes only. It is not and does not replace a current published reloading manual. Component lots vary, firearm chambers vary, and load data published by component manufacturers is updated over time. You must verify any load you use against current manuals from the powder, bullet, and firearm manufacturers, and against the current published cartridge and chamber standard for your region, before producing live ammunition.

8. Acceptable use

You agree that you will not:

• Reverse engineer, decompile, disassemble, or otherwise attempt to extract the source code of the Service, except where this is expressly permitted by applicable law.
• Reverse engineer, copy, scrape, or redistribute the safety guidance, disclaimer text, reference catalogs, or cartridge specification data so as to remove warnings or attribution, or to misrepresent the source of that data.
• Use the Service to develop a competing product by copying its proprietary content (e.g., disclaimer wording, in-app copy, reference data layouts).
• Use the Service to upload or distribute illegal content, malware, or content that infringes third-party rights.
• Attempt to access another user's account or any non-public area of the Service.
• Use the Service to do anything that violates firearms, ammunition, export, or sanctions laws applicable to you.
• Use automated means (bots, scrapers, headless clients) to access the Service in a way that overloads our infrastructure or circumvents our access controls.

9. Third-party services

The Service uses third-party services to operate, including Google Cloud / Firebase (Authentication, Hosting, Storage), RevenueCat (purchase verification), and the Apple App Store / Google Play (purchase processing). Your use of those services is also governed by their terms and privacy policies. Sign-in providers (Google, Apple, Microsoft) and weather data providers are governed by their own terms.

10. Intellectual property

The Service, its design, the LoadOut name and logo, the in-app copy, and the curated reference catalogs are owned by Johnson Digital Systems and protected by intellectual-property laws. We grant you a personal, limited, non-transferable, revocable license to use the Service in accordance with these Terms. All other rights are reserved.

Trademarks and brand names of firearms, components, and component manufacturers referenced in the catalogs belong to their respective owners. Their inclusion is for identification only and does not imply endorsement or affiliation.

11. No warranty

The Service is provided "as is" and "as available", without warranty of any kind, express or implied, including without limitation any warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any reference data is accurate, complete, current, or safe to act on. You are responsible for verifying every load against current published manuals.

12. Limitation of liability

To the fullest extent permitted by law, Johnson Digital Systems and its officers, directors, employees, contractors, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising from or related to your use of the Service, even if we have been advised of the possibility of such damages.

Without limiting the generality of the foregoing, we are not liable for any property damage, personal injury, or death arising from any ammunition produced, loaded, handled, fired, or stored by you or by any third party, whether or not informed by data you obtained through the Service. You assume all risk associated with reloading and shooting.

To the extent any liability cannot be disclaimed by law, our aggregate liability to you for all claims arising from or related to the Service will not exceed the greater of (a) the amount you paid us for the Service in the twelve months preceding the claim, or (b) US$50.

Some jurisdictions do not allow the exclusion of certain warranties or limitations of certain damages. In those jurisdictions, the exclusions and limitations above apply only to the maximum extent permitted by law.

13. Indemnification

You agree to defend, indemnify, and hold harmless Johnson Digital Systems and its personnel from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) any ammunition you produce, handle, or fire; or (d) your violation of any law or third-party right.

14. Termination

You may cease using the Service at any time by deleting the app and, if you wish, requesting account deletion via support@johnsondigitalsystems.com. We may suspend or terminate your access if you violate these Terms, if we are required to by law, or if we discontinue the Service. On termination, sections of these Terms that by their nature should survive (ownership, warranty disclaimer, limitation of liability, indemnification, dispute resolution) will survive.

15. Changes to the Service or these Terms

We may update the Service and these Terms over time. If we make a material change to the Terms, we will update the effective date and provide notice within the app. Continued use of the Service after the change constitutes your acceptance of the updated Terms. If you do not accept the changes, discontinue use of the Service.

16. Governing law and disputes

These Terms are governed by the laws of the State of Georgia, United States, without regard to its conflict-of-laws rules. You agree that the exclusive venue for any dispute not subject to arbitration is the state or federal courts located in Fulton County, Georgia, and you consent to their jurisdiction. The parties will first attempt to resolve any dispute informally by contacting the Company.

Binding arbitration: this provision is pending legal review and will be added here before public launch.

Some jurisdictions do not allow certain limitations or mandatory venue, so parts of this section may not apply to you. Nothing here waives any right you cannot waive under the law of your home jurisdiction.

17. Apple-specific terms

If you obtained the Service from the Apple App Store, the following also apply:

• These Terms are between you and Johnson Digital Systems, not Apple. Apple is not responsible for the Service or its content.
• Apple has no obligation to provide maintenance or support for the Service.
• If the Service fails to conform to any applicable warranty, you may notify Apple, who will refund the purchase price; Apple has no further warranty obligation.
• Apple is not responsible for product claims, third-party intellectual-property claims, or your compliance with consumer-protection law.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

18. Google Play-specific terms

If you obtained the Service from Google Play, the Google Play Terms of Service also apply to your purchase and use of the Service. To the extent of any conflict between these Terms and the Google Play Terms with respect to your purchase, the Google Play Terms control for that purchase.

19. Miscellaneous

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.
• Severability. If any provision is unenforceable, the rest remain in effect.
• No waiver. Our failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• Notices. Notices to you may be sent in-app or to the email tied to your account. Notices to us must go to support@johnsondigitalsystems.com.

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